Terms of Service | Kingpost

1. Service Description

Kingpost (“the Service”) is a communication and project documentation tool designed for residential builders and their clients. The Service allows builders to log site visit check-ins with photos, notes, and checklists, and share progress journals with homeowners.

2. Important Disclaimer — Not a Legal Record-Keeping Service

Kingpost is a communication and documentation tool. It is NOT a legal record-keeping service, and the data generated by Kingpost — including but not limited to photos, timestamps, notes, PDF reports, and check-in logs — should NOT be relied upon as legal evidence in disputes, arbitration, litigation, or insurance claims without independent verification.

While Kingpost timestamps and stores data as accurately as technically feasible, we make no guarantees regarding the accuracy, completeness, admissibility, or legal sufficiency of any data produced by the Service. Builders and homeowners should consult qualified legal counsel regarding their documentation and record-keeping obligations.

3. Accounts and Access

Builder accounts require a valid email address. You are responsible for maintaining the security of your account credentials. Homeowner journal access is provided via shareable links generated by the builder. Builders control which projects and data are visible to homeowners.

4. Data Ownership

You retain full ownership of all content you upload to Kingpost, including photos, notes, documents, and project data. We do not claim ownership of your content. We store your data securely using Supabase (PostgreSQL with row-level security) and may use aggregated, anonymized usage data to improve the Service.

5. Acceptable Use

You agree to use Kingpost only for lawful purposes related to residential construction project documentation. You will not upload content that is illegal, harmful, or violates the rights of others. We reserve the right to suspend accounts that violate these terms.

6. Billing and Cancellation

Paid plans are billed monthly or annually through Stripe. You may cancel at any time from your account settings. Upon cancellation, you retain access through the end of your billing period. Your data and homeowner journal links remain accessible on the free tier after cancellation.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KINGPOST AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. Our total liability for any claim related to the Service shall not exceed the amount you paid to Kingpost in the twelve (12) months preceding the claim.

8. Availability

We strive to maintain high availability but do not guarantee uninterrupted service. The Service may be temporarily unavailable for maintenance, updates, or due to factors beyond our control. We are not liable for any loss resulting from service interruptions.

9. Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated terms.

10. Contact

For questions about these terms, contact us at hello@kingpost.build.